Quiz: How well do you know Project Genesis’ Storefront?

 

Have you used the services of the Storefront? Are you a current or past volunteer or intern?  How well can you answer questions related to what goes on in the Storefront?*

Give our quiz a try and see how you score!

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QUESTION 1:

Besides staff, individual services are provided by volunteer advisors, receptionists, students, and interns, all of whom are closely supervised by staff.

How many volunteers, students and interns provided services at the Storefront and for Home Advocacy Services last year?

a) 40

 Sorry, incorrect. Try again! 

b) 50

 Sorry, incorrect. Try again! 

c) 60

 Sorry, incorrect. Try again! 

d) 70

 CORRECT! 
An amazing 70 people, including 56 volunteers and 14 students and interns, gave of their time in the Storefront! Are you interested in being one of them? Click here for more on our volunteer opportunities.


À la réception / At reception


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QUESTION 2:

Last year, the number of in-person and follow-up interventions provided by staff, volunteers, students, and interns in the Storefront was…

a) Under 5000

 Sorry, incorrect. Try again! 

b) 5000 - 7000

 Sorry, incorrect. Try again! 

c) 7000 - 9000

 Sorry, incorrect. Try again! 

d) Over 9000

 CORRECT! 
In fact, we had over 9,200 in-person and follow-up interventions!

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Extérieur du Storefront / Storefront exterior


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QUESTION 3:

Name the 6 languages besides English and French which were used by staff and volunteers during Storefront interventions last year:


S __ __ __ __ __ __

Click for answer

Spanish

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R __ __ __ __ __ __

Click for answer

Russian

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H __ __ __ __

Click for answer

Hindi


U __ __ __

Click for answer

Urdu

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M __ __ __ __ __ __ __

Click for answer

Mandarin

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G __ __ __ __ __

Click for answer

Gujrati


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QUESTION 4:

Carte / Map

Each year, we see people in the Storefront who were born in all parts of the world. Last year, we saw service users from 129 places of origin. Which of the following countries was NOT among these 129?

a) Madagascar

 Sorry, incorrect. We did have service users last year from Madagascar. Try again! 

b) Montserrat

 Sorry, incorrect. We did have service users last year from Montserrat. Try again! 

c) Mozambique

 CORRECT!
We did not have any service users last year from Mozambique. The full list of places of origin of service users last year (in alphabetical order) is: Afghanistan, Albania, Algeria, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Chad, Chile, China, Colombia, Congo, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, France, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Libya, Madagascar, Malaysia, Mali, Mauritania, Mauritius, Mexico, Moldavia, Mongolia, Montserrat, Morocco, Nicaragua, Niger, Nigeria, Pakistan, Palestine, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Slovakia, Somalia, South Africa, Spain, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Sudan, Sweden, Syria, Taiwan,Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Venzuela, and Vietnam

d) Mauritius

Sorry, incorrect. We did have service users last year from Mauritius. Try again! 


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QUESTION 5:

Besides the weekend, there is one day of the week that the Storefront is always closed to the public. Which day is it?

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a) Tuesday

 Sorry, incorrect. Try again! 

b) Wednesday

 CORRECT!
Our opening hours vary throughout the week; click here for our complete hours.

c) Thursday

 Sorry, incorrect. Try again! 

d) Friday

Sorry, incorrect. Try again!

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calendar2


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QUESTION 6:

In the Storefront, we provide information and follow-up within specific areas of intervention.

The area for which we provided the most number of in-person and follow-up interventions last year was:

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a) Housing

 CORRECT!
Housing accounted for 43% of our interventions. Of these, the majority were for repairs and problems in people’s dwellings, followed by rent increases and evictions.

b) Welfare

 Sorry, incorrect. Try again! 

c) Pensions

 Sorry, incorrect. Try again! 

d) Financial issues

Sorry, incorrect. Try again!

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Storefront / At the Storefront


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QUESTION 7:
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Last year, 23% of our Storefront interventions were related to welfare, with most of these related to checking eligibility and applying for benefits.

In 2015, for a single person without children, employment limitations or health issues, how much is the basic monthly welfare amount?.

a) $515/month

 Sorry, incorrect. Try again! 

b) $616/month

 CORRECT!
This is the entire amount, and is meant to cover rent, food, clothing, transportation and other expenses for the entire month.

c) $717/month

 Sorry, incorrect. Try again! 

d) $818/month

Sorry, incorrect. Try again!

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QUESTION 8:
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Last year, 14% of our Storefront interventions were related to pensions.

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.TRUE OR FALSE:

A person who has no other source of income is entitled to Old Age Security benefits (commonly referred to as Old Age pension) at the age of 65.

..

a) True

Sorry, incorrect. Try again!

b) False

 CORRECT!
Eligiblity for Old Age Security is based on age as well as other factors, such as years of residency in Canada. Some people may not be eligible, even if they are 65 years old and without other sources of income. However, they may be eligible for welfare or other benefits. The federal government is also gradually increasing the eligible age for OAS to 67 years as of 2023.



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QUESTION 9:

One of the benefits we help people apply for is Shelter Allowance.

As of October 2015, what is the minimum age for a single person without children to potentially be eligible for Shelter Allowance?

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a) 18 years old

 Sorry, incorrect. Try again! 

b) 21 years old

 Sorry, incorrect. Try again! 

c) 50 years old

 CORRECT! 50 years old as of October 2015.
There are other eligibility requirements based on income, assets, and monthly housing expenses. The maximum possible amount of the benefit is $80/month.

d) 65 years old

Sorry, incorrect. Try again! 

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Bénévole de Càd / HAS volunteer


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QUESTION 10:

How many advisor stations are in the Storefront?

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a) 4

 Sorry, incorrect. Try again! 

b) 5

 Sorry, incorrect. Try again! 

c) 6

 CORRECT!
There are 5 cubicles and one additional open station (shown in the photo), for a total of 6 advisor stations in the Storefront.

d) 7

Sorry, incorrect. Try again! 

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Dua

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HOW DID YOU DO?

10 correct answers: 

  • Congratulations! You have an excellent knowledge of the Storefront and Project Genesis’ work!

7-9 correct answers: 

  • Good job! You definitely know your way around the Storefront and have a strong knowledge of the work we do!

5-7 correct answers: 

  • Well done! You have a good basic knowledge of the Storefront, with room to learn the specific details.

Less than 5 correct answers: 

  • You’ve started learning about the Storefront and what goes on there – keep up the good work!

 

THANKS FOR PLAYING ALONG!

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* Storefront statistics based on fiscal year ending in May 2014.