May 2015
Have you used the services of the Storefront? Are you a current or past volunteer or intern? How well can you answer questions related to what goes on in the Storefront?*
Give our quiz a try and see how you score!
* Storefront statistics based on fiscal year ending in May 2014.
QUESTION 1:
Besides staff, individual services are provided by volunteer advisors, receptionists, students, and interns, all of whom are closely supervised by staff.
How many volunteers, students and interns provided services at the Storefront and for Home Advocacy Services last year?
a) 40
Sorry, incorrect. Try again!
b) 50
Sorry, incorrect. Try again!
c) 60
Sorry, incorrect. Try again!
d) 70
CORRECT!
An amazing 70 people, including 56 volunteers and 14 students and interns, gave of their time in the Storefront! Are you interested in being one of them? Click here for more on our volunteer opportunities.
QUESTION 2:
Last year, the number of in-person and follow-up interventions provided by staff, volunteers, students, and interns in the Storefront was…
a) Under 5000
Sorry, incorrect. Try again!
b) 5000 - 7000
Sorry, incorrect. Try again!
c) 7000 - 9000
Sorry, incorrect. Try again!
d) Over 9000
CORRECT!
In fact, we had over 9,200 in-person and follow-up interventions!
QUESTION 3:
S __ __ __ __ __ __
Click for answer
Spanish
R __ __ __ __ __ __
Click for answer
Russian
H __ __ __ __
Click for answer
Hindi
U __ __ __
Click for answer
Urdu
M __ __ __ __ __ __ __
Click for answer
Mandarin
G __ __ __ __ __
Click for answer
Gujrati
QUESTION 4:
Each year, we see people in the Storefront who were born in all parts of the world. Last year, we saw service users from 129 places of origin. Which of the following countries was NOT among these 129?
a) Madagascar
Sorry, incorrect. We did have service users last year from Madagascar. Try again!
b) Montserrat
Sorry, incorrect. We did have service users last year from Montserrat. Try again!
c) Mozambique
CORRECT!
We did not have any service users last year from Mozambique. The full list of places of origin of service users last year (in alphabetical order) is: Afghanistan, Albania, Algeria, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Chad, Chile, China, Colombia, Congo, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Ethiopia, France, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kyrgyzstan, Laos, Latvia, Lebanon, Liberia, Libya, Madagascar, Malaysia, Mali, Mauritania, Mauritius, Mexico, Moldavia, Mongolia, Montserrat, Morocco, Nicaragua, Niger, Nigeria, Pakistan, Palestine, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Slovakia, Somalia, South Africa, Spain, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Sudan, Sweden, Syria, Taiwan,Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Venzuela, and Vietnam
d) Mauritius
Sorry, incorrect. We did have service users last year from Mauritius. Try again!
QUESTION 5:
Besides the weekend, there is one day of the week that the Storefront is always closed to the public. Which day is it?
a) Tuesday
Sorry, incorrect. Try again!
b) Wednesday
CORRECT!
Our opening hours vary throughout the week; click here for our complete hours.
c) Thursday
Sorry, incorrect. Try again!
d) Friday
Sorry, incorrect. Try again!
QUESTION 6:
In the Storefront, we provide information and follow-up within specific areas of intervention.
The area for which we provided the most number of in-person and follow-up interventions last year was:
a) Housing
CORRECT!
Housing accounted for 43% of our interventions. Of these, the majority were for repairs and problems in people’s dwellings, followed by rent increases and evictions.
b) Welfare
Sorry, incorrect. Try again!
c) Pensions
Sorry, incorrect. Try again!
d) Financial issues
Sorry, incorrect. Try again!
QUESTION 7:
In 2015, for a single person without children, employment limitations or health issues, how much is the basic monthly welfare amount?.
a) $515/month
Sorry, incorrect. Try again!
b) $616/month
CORRECT!
This is the entire amount, and is meant to cover rent, food, clothing, transportation and other expenses for the entire month.
c) $717/month
Sorry, incorrect. Try again!
d) $818/month
Sorry, incorrect. Try again!
Click the image to read about a welfare problem we helped with:
SORTING OUT WELFARE WOES
QUESTION 8:
A person who has no other source of income is entitled to Old Age Security benefits (commonly referred to as Old Age pension) at the age of 65.
a) True
Sorry, incorrect. Try again!
b) False
CORRECT!
Eligiblity for Old Age Security is based on age as well as other factors, such as years of residency in Canada. Some people may not be eligible, even if they are 65 years old and without other sources of income. However, they may be eligible for welfare or other benefits. The federal government is also gradually increasing the eligible age for OAS to 67 years as of 2023.
Click the image to read about a pension problem we helped with:
NEGOTIATING BUREAUCRATIC DELAYS
QUESTION 9:
One of the benefits we help people apply for is Shelter Allowance.
As of October 2015, what is the minimum age for a single person without children to potentially be eligible for Shelter Allowance?
a) 18 years old
Sorry, incorrect. Try again!
b) 21 years old
Sorry, incorrect. Try again!
c) 50 years old
CORRECT! 50 years old as of October 2015.
There are other eligibility requirements based on income, assets, and monthly housing expenses. The maximum possible amount of the benefit is $80/month.
d) 65 years old
Sorry, incorrect. Try again!
QUESTION 10:
How many advisor stations are in the Storefront?
a) 4
Sorry, incorrect. Try again!
b) 5
Sorry, incorrect. Try again!
c) 6
CORRECT!
There are 5 cubicles and one additional open station (shown in the photo), for a total of 6 advisor stations in the Storefront.
d) 7
Sorry, incorrect. Try again!
HOW DID YOU DO?
10 correct answers:
- Congratulations! You have an excellent knowledge of the Storefront and Project Genesis’ work!
7-9 correct answers:
- Good job! You definitely know your way around the Storefront and have a strong knowledge of the work we do!
5-7 correct answers:
- Well done! You have a good basic knowledge of the Storefront, with room to learn the specific details.
Less than 5 correct answers:
- You’ve started learning about the Storefront and what goes on there – keep up the good work!
THANKS FOR PLAYING ALONG!
* Storefront statistics based on fiscal year ending in May 2014.
